Shipping & Deliveries
Nokero fulfills out of our Denver, Colorado fulfillment center. We currently offer UPS, USPS, and DHL (not all shipping options available in all countries). For any other questions, use our email form or call us at +1.303.991.9871.
How do I track the status of my order?
Track your recent order through our tracking page. All you need is your name and order number.
I placed an order a while ago and it hasn’t come. What’s going on?
Occasionally, some of our products are on back order or get lost in route to your house or business. If this happens, we are deeply sorry for the inconvenience and will do our best to figure out where your order is. In the event of a long wait, contact us at firstname.lastname@example.org.
Can I place an order if I live outside the United States?
Yes! We encourage anyone and everyone to order Nokero products from any country in the world!
How are shipping/delivery rates calculated?
We calculate all shipping rates on a by-order basis using your geographic location, the amount of Nokero products you are purchasing, and the weight of your order. We typically use Fedex for international small orders and USPS for domestic small orders. With the exception of samples, the customer assumes any shipping and handling chargers on an order. Contact our sales team for shipping quotes and the cost of shipping large container orders.
Does Nokero ship to AFO/P.O. Boxes?
Yes! For small orders we are able to send to all AFO/P.O. boxes via US Postal Service.